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Shipping & Returns

Lachini Media aims at providing safe delivery of our goods and excellent services to our customers. We have our own mission, to ensure quick and efficient delivery service.

Shipping Methods

Orders are processed within 48 hours of receipt. Orders are shipped via Canada Post Air Mail. Please consult Canada Post website for delivery times. Delivery usually takes 4-6 business days.

Once your order has been shipped you will be notified via email.

And of course, the downloadable orders may be downloaded as soon as we receive the payment.

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Shipping Times

We do not ship on Saturdays, Sundays, or Holidays. Any orders placed on Saturday or Sunday will be processed the next business day.

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Shipping Costs

We charge a flat rate for shipping worldwide for any package size.

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Shipping Delays/Out of Stock Items

We always strive for customer satisfaction. However, some shipping delays are beyond our control such as weather and delivery errors. In order to ensure your order arrives promptly please review all information submitted before processing orders.

Packages shipped with an incorrect address provided by the customer are subject to a $10.00 non-refundable correction fee.

Customer is subsequently responsible for shipping and handling charges in order to reship your package.

Occasionally, an item will be out of stock. Out of stock orders will be held "open" until item is restocked and will be shipped immediately upon arrival.

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Questions

Questions regarding our Conditions of Usage, Privacy Policy or other policy related material can be directed to our support staff by clicking on the Contact Us link in the side menu. Or you can email us at: pegah @ lachini.com

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